Help & FAQs

How can I track my order?

You will receive a tracking email once your order ships. If you did not receive it, contact us and we’ll resend it.

Can I change or cancel my order?

Orders can be changed or canceled within 12 hours of placing them. After that, processing may already begin.

What if my item arrives damaged?

Please contact us within 48 hours of delivery with clear photos, and we’ll resolve it immediately.

Are your products safe for babies?

Yes. All our products are carefully selected and quality-checked to meet safety standards.